Everything You Need to Know About Creating a Volunteer Manual

Prepare your volunteers for their tasks with a document that outlines what they need to know

A volunteer manual is an essential document that outlines and gives detailed information about your organization's volunteer program. This resource is ideally shared prior to the volunteer orientation. It should also be readily available for your volunteers where they will be performing their tasks.

Galaxy Digital outlined key topics that are highly recommended to be included in a volunteer manual:

• Staff and Volunteer Directory
• Mission Statement
• Summary of Goals and Long-Term Plan
• List of Board of Directors
• Client Rights and Confidentiality
• Volunteer Check-in Procedures
• How to Track Volunteer Hours
• Reimbursement Policy
• Termination Policy
• Dress Code (if applicable)
• General Organization Rules and Procedures

Including these topics will ensure that all the important aspect of your volunteer program and organization as a whole is covered. It is also recommended that volunteer manuals should be kept up-to-date every year in any event that new information is relevant.

Want to know more? Review this article by GalaxyDigital.