Nicole R. Smith  Workforce Engagement Specialist    LinkedIn: Click here to view

BIO/BACKGROUND

Nicole is a Panamanian-American workforce development specialist. Her experience in sports entertainment, radio, TV, the performing arts and social services has spanned nearly 20 years covering the Chicago, Houston, Ft. Lauderdale/Miami and Orlando markets. She has danced and cheered for four Professional and Semi-Professional sports teams, has prepared more than 800 interns to enter the workforce and has inspired crowds upwards of 2000.   

She has received numerous accolades for her work, including being listed as one of WLRN's "Local Women Who Inspire You" and being selected as one of Legacy Miami's Most Prominent and Influential Black Women In Business and Industry of 2019. 

Nicole is the author of Game On! Relentlessly Pursue Your Dreams and the 101 Note-taking Affirmation Journal Series.  She is also a world renowned motivational speaker, blogger and podcast host of From The Suggestion Box; Navigating Feedback: The Good The Bad and the Say Whaaatttt??? and a dancer.   

She earned her Bachelor's degree via a Division I full-ride track scholarship and after graduating, and then founded Step It Up! Inc., a non-profit dance organization that allowed her to perform for audiences nationwide; using dance to teach teamwork to kids in after school programs. 

WORKSHOP DATE & TIME: Webinar - Thursday, Nov 21, 2024 at 10:30am - 11:30am PST

REGISTRATION LINK: CLICK HERE.

SUMMARY: 

One important aspect of stakeholder retention (interns, volunteers, employees, donors etc.) is having the sense of being "heard", knowing their voice and ideas are valued. One way to accomplish this is by strategically navigating feedback. This helps to build trust and ultimately increase retention: In this webinar, volunteer managers will: Understand the Importance of Obtaining Feedback Understand Their Own Feelings Towards Feedback Effectively Request Feedback Neutrally Analyze Feedback Strategically Act Upon Feedback