Opportunities From: iVolunteer Powered by United Way British Columbia

Brella Community Services Society is seeking caring, empathetic, and resourceful individuals to join our Nav-CARE program as a Nav-CARE Dementia Navigator Volunteer. In this role, you'll provide regular support to older adults—particularly those living with dementia and their caregivers—through compassionate visits, advocacy, and community navigation assistance.

Whether it’s listening with empathy, helping someone access community resources, or simply being a steady, friendly presence, your time can make a lasting difference in someone’s life. Visits are typically 1–2 hours bi-weekly and are scheduled based on your availability. Clients are located in the White Rock and South Surrey area. 

About Nav-CARE:
Nav-CARE stands for Navigation: Connecting, Accessing, Resourcing, and Engaging. This national program was developed to support older adults living with chronic illness, dementia, or increasing frailty by helping them stay connected, informed, and emotionally supported. Volunteers in this program, known as navigators, are specially trained to provide compassionate listening, help individuals access local resources, and accompany them through life’s changes.

At Brella, this role is ideal for someone seeking a deeper volunteer experience—it’s like an enhanced Friendly Visitor role, with additional training and opportunities. Our Nav-CARE volunteers play a vital role in fostering meaningful community connections and reducing social isolation.

Key Responsibilities:

Offer emotional support and companionship through regular visits Listen and encourage as individuals navigate the changes and decisions associated with ageing or a dementia diagnosis Help identify and connect clients with local resources and support services Advocate for client needs and assist with tasks they may find difficult to manage alone Maintain open communication with Brella staff and report any concerns or observations

Qualifications & Skills:

Must be 19 years or older Kind, dependable, and non-judgmental with strong listening and communication skills Experience with or interest in supporting older adults, particularly those living with dementia Able to commit to a minimum of one year of serviceComfortable working independently and engaging in meaningful one-on-one conversationsClear criminal record check required (facilitated at no cost through Brella)

Training & Time Commitment:

Online Modules (approx 4-6 hours) In-person workshops (2 hours)Monthly Peer Meet-Ups (optional) Home visits with the client every 2-3 weeks (1.5-2 hours per visit) 

What We Provide:

Specialized training in dementia care, resource navigation, and communication Ongoing support and regular check-ins with Brella program staff Flexible scheduling that works with your availability A meaningful volunteer experience that builds relationships and community

Why Volunteer with NavCARE?

Make a powerful impact in the lives of older adults and their care partners Gain valuable skills and training in supportive communication and navigation Be part of a growing community of volunteers making a difference Experience personal fulfilment through meaningful service

Brella Community Services Society is seeking compassionate and reliable volunteers to provide meaningful social visits to older adults in the community. As a Friendly Visitor, you’ll be matched with a senior to offer regular companionship through in-person visits at the client's home or a local café, depending on the client's preferences and your availability. This role is perfect for someone who enjoys conversation, building relationships, and making a positive impact on someone’s emotional well-being. Visits are scheduled based on your availability, typically once a week for 1–2 hours.

Key Responsibilities:

Visit with a senior in their home or local community setting for a friendly conversation and social connection Offer companionship through shared activities such as chatting over coffee, going for a short walk, playing games, or listening to stories Provide emotional support and reduce feelings of loneliness or isolation Report any concerns or observations to the program coordinator

Qualifications & Skills:

Friendly, patient, and a good listener and communicator Must be 18 years or older Comfortable interacting with older adults, including those living with mild cognitive impairments Reliable and able to commit to regular visits up to 1 year Clear criminal record check required (provided at no cost through Brella link)

Benefits of Volunteering:

Build a meaningful connection with a senior in your community Make a real difference in reducing isolation and loneliness Flexible scheduling based on your availability Training and ongoing support provided by Brella staff

Join us in creating a more connected and caring community—one visit at a time.

Are you passionate about helping seniors and their families access the services they need? Brella Community Services Society is looking for friendly and resourceful volunteers to join our Senior Connector Program in the Guildford and Fleetwood areas. Senior Connectors provide information and referrals to older adults and caregivers in the community. In this role, you’ll set up a table at local libraries and connect with visitors about services related to housing, transportation, food security, caregiving, and more. Volunteers are provided with a toolkit of resources and are supported by Brella staff. This is a great fit for someone who enjoys chatting with people, is organized, and wants to make a real difference for older adults in their neighbourhood.

Key Responsibilities:

Attend scheduled shifts at either the Guildford Rec Centre or Fleetwood Library  Greet and engage with community members Provide basic information and printed materials on local resources to support seniorsRefer more complex cases to a Senior Connector at Brella's main office  Maintain a tidy and welcoming table display Record basic notes on visitor interactions Training and ongoing information sessions provided 

Qualifications & Benefits:

Friendly and approachable demeanour Good verbal communication skills Comfortable working independently in a public setting Training or experience in a helping or customer-service role is an asset, but not requiredFlexible scheduling to fit your availabilityOpportunity to support programs that benefit seniors and the community

Are you organized, enthusiastic, and enjoy being part of a team that brings people together? Brella Community Services Society is seeking reliable Event Support Volunteers to assist with the planning and execution of special events and fundraisers throughout the year.
This is a flexible, as-needed opportunity that’s perfect for volunteers who enjoy occasional involvement and want to support a great cause in a hands-on way.

Responsibilities may include:

Assisting the Event Manager in organizing event materials and suppliesHelping promote events by distributing flyers and sharing event details Supporting event setup, registration, and guest welcome Providing on-site assistance during the event (decorating, directing guests, helping with activities, etc.)

Participating in post-event tear-down and cleanup

Ideal Volunteer:

Friendly, dependable, and enjoys working with others Comfortable with light physical tasks (lifting event bins, setting up tables, etc.) Good communication skills and ability to follow instructions Able to commit to at least 2–3 events per yearMust be 19 years or older 

Training and Support:

Volunteers will be given a short orientation and all necessary support for each event.

Commitment: Occasional, on an as-needed basis (primarily weekdays; occasional evenings/weekends)

Location: Various locations across Surrey & White Rock 

Join us and help create welcoming, engaging, and fun community events for older adults and their families!

Brella Community Services Society is seeking an organised and detail-oriented volunteer to assist with administrative tasks. The Office Assistant Volunteer will support staff with data entry, file management, organising training and event materials, and making calls to other volunteers and clients. This role is ideal for someone looking to gain office experience while contributing to a meaningful cause. The hours are flexible based on your schedule, typically a few hours on weekdays between 9:30am - 4pm. 

Key Responsibilities:

Perform data entry and maintain spreadsheets in ExcelUpdate and organise client and volunteer filesAssist in preparing and organising materials for training sessions and eventsMake calls to clients and volunteers to provide information or confirm appointmentsHelp with general office organization and administrative tasks as needed

Qualifications & Skills

Proficiency in Microsoft Excel, Word, and basic computer skillsStrong attention to detail and organisational abilitiesGood communication skills, both written and verbalAbility to work independently and as part of a teamExperience with data entry or office work is an asset, but not requiredBenefits of Volunteering: Gain valuable office administration experienceFlexible scheduling to fit your availabilityOpportunity to support programs that benefit seniors and the community