Description
Come join us and help make a difference. You can help cancer patients in need by joining our team of dedicated volunteers. We are looking for Dispatchers to coordinate the assignment of cancer patient appointment requests to our drivers.
VCDS is singularly focused on providing free, safe, reliable, compassionate transportation and peace of mind for Greater Vancouver and Fraser Valley cancer patients who have no viable means of getting to their essential treatment.
For additional information or to apply to volunteer please visit www.volunteercanceerdivers.ca
It takes a team of dedicated volunteers to make our service run smoothly, this role in instrumental in helping us support patients. The following positions work together to coordinate rides between cancer patient and the appropriate driver. These volunteer positions involve working from the comfort of your home and all necessary training is provided.
Dispatcher’s Role
- Monitor our telephone and email systems for messages, retrieve cancer patient contact information and appointment details, and record the information in our scheduling application system
- Within 24 hours, contact patients to confirm their information, ascertain any special needs and reassure them that we will provide transportation
- Match your volunteer driver availability and assign rides as efficiently as possible
Requirements:
Volunteers will need to:
- Have a computer and have access to the internet
- Be comfortable entering data into our scheduling system
- Have compassion, patience and understanding in communicating with our cancer patients many of whom are elderly and often apprehensive and concerned
- Demonstrate flexibility in managing your cadre of volunteer drivers to ensure that all patient ride requests are fulfilled as efficiently as possible
What’s in it for you?
- Satisfaction of helping other in need during their incredibly difficult journey
- Work with a team of very dedicated people from many walks of life
To apply to be a dispatcher with VCDS, please fill in the form on this page:
https://www.volunteercancerdrivers.ca/volunteer/dispatchers-application-form
