The Interior Women’s Centre Society is a community organization dedicated to empowering women and their families through education, advocacy, and support. We provide a safe and welcoming space where women can access resources that promote independence, well-being, and personal growth. Our programs address the diverse needs of women, including support for employment and career development.
As a Volunteer Community Advocate, you will provide 1:1 case management and support to individuals through three key service areas: Drop-In Services, Outreach, and Library Advocacy. By volunteering in this role you will play an essential role in connecting individuals with resources, support systems, and services that promote stability and well-being.
This is the right role for you if you are someone who has:
Experience in case management, social work, or advocacy (preferred).
Strong interpersonal and communication skills, with the ability to connect with diverse populations.
Ability to handle sensitive information and maintain confidentiality.
Knowledge of community resources, social services, and support systems.
Strong organizational and time-management skills to manage multiple priorities.
Flexibility and adaptability to meet client needs in different settings.
A valid driver’s license and reliable transportation (an asset).
First Aid and CPR certification, or willingness to obtain it.
A Community Advocate Volunteer’s main tasks are:
Conduct client intakes and develop case management plans.
Provide one-on-one support through appointments and meetings with clients.
Facilitate drop-in engagements, offering immediate support and referrals.
Maintain accurate and confidential records of client interactions and progress.
Conduct street outreach, providing essential items and information about available services.
Support clients with referrals to the women’s centre for ongoing assistance.
Accompany clients to medical appointments, family visits, court hearings, and government meetings as an advocate.
Offer one-on-one support at both the Northshore and Downtown libraries.
Assist with KWC-facilitated workshops on Tuesdays and Thursdays, supporting facilitators as needed.
Time Commitment:
This is a volunteer position requiring approximately 10-15 hours per week. Some flexibility may be required to accommodate outreach schedules, workshops, and client appointments.
Volunteering in this role offers you:
Hands-on experience in case management, advocacy, and community support
Training and guidance in working with diverse populations and sensitive situations
Opportunity to build professional skills in social services, advocacy, outreach, and client support
Personal fulfillment from making a meaningful impact on individuals’ well-being and stability